Macleay Valley Travel

Smith St 33, 2440, Kempsey

Macleay Valley Travel is a travel agency based in Kempsey, specializing in conducted overseas tours. Whether you dream of exploring Asia, Europe, America, Africa, or enjoying special cruise adventures, you will find the perfect experience here. They also arrange private group trips, tailoring each itinerary to meet your unique needs and desires.

On their website, you can access a wide range of tour options, accommodations, and updates on special promotions. They offer an easy-to-use booking form to make your vacation planning even simpler. We invite you to join their mailing list to stay updated on new destinations and exclusive deals, as well as to explore client testimonials to learn about the experiences of other satisfied travelers.

Located at 33 Smith Street, Kempsey, NSW 2440, Australia, you can contact them by phone at (02) 6562 6699 or via email to address any inquiries. Remember, they are accredited by the Australian Federation of Travel Agents, ensuring quality and professionalism in all their services.

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Photos of Macleay Valley Travel

Macleay Valley Travel

Our comment from TraTraTravel about Macleay Valley Travel:

A Trusted Partner for Overseas Escorted Tours

Macleay Valley Travel has established itself as a reliable specialist in overseas escorted group tours, catering to travelers seeking a hassle-free and immersive experience. With a loyal customer base that includes repeat clients who have booked multiple trips over the years, the agency focuses on delivering high-quality, all-inclusive itineraries to popular destinations such as Vietnam, Greece, Spain, Portugal, Morocco, and the USA. Their core strength lies in providing comprehensive packages that include flights, accommodation, and guided excursions, allowing travelers to enjoy their holidays with peace of mind.

Exceptional Staff and Local Expertise

Travelers consistently praise the professionalism and friendliness of the office staff, noting their willingness to go the extra mile, even when assisting with complex border crossings or last-minute queries. A standout feature of their service is the combination of an Australian tour director who understands the specific preferences of Australian travelers, paired with knowledgeable local guides at the destination. This dual approach ensures that guests receive both cultural insights and practical support, creating a seamless travel experience from departure to return.

High-Quality Organization and Value

The agency is highly regarded for its meticulous organization and excellent value for money. Reviews highlight the quality of accommodations, food, and the smooth execution of itineraries. Clients frequently mention that they have never experienced problems with their bookings, attributing this reliability to the agency's transparency and attention to detail. Many travelers describe their interactions with Macleay Valley Travel as fabulous and highly recommend the service for those looking for a well-structured and enjoyable holiday.

  • All-inclusive packages: Comprehensive tours covering flights, hotels, and key attractions.
  • Dedicated tour leadership: Australian tour directors accompany groups to ensure comfort and satisfaction.
  • Local cultural immersion: Expert local guides provide in-depth insights into each destination.
  • Responsive customer service: Friendly and efficient staff ready to assist with bookings and inquiries.

Macleay Valley Travel: Reviews

4.6/5 (36 Reviews)
Glennis Hempsall Published on Google 1 year ago

Fantastic experience: Have just returned from Inside Vietnam Tour by MVT..The experiences on this tour were best ever. .Tour leader Mr Tinh gave us all a wonderful Vietnam experience...Wanting value for money.. travel with MVT...it's the best..

Macleay Valley Travel

Thanks Glennis. Great to hear. Glad it went well.

This review has been automatically translated. | View original text
Leonie Henderson Published on Google 1 year ago

Fantastic experience: Best value for $. Staff fabulous, accommodation,food,and escorts all high quality. Travel with Macleay valley travel every trip and enjoy it immensely

Macleay Valley Travel

Thanks Leonie! We appreciate your strong support

This review has been automatically translated. | View original text
Neil Gibson Published on Google 1 year ago

Fantastic experience: Best Travel Agency

This review has been automatically translated. | View original text
Macleay Valley Travel

Thanks Neil. Much appreciated.

This review has been automatically translated. | View original text
Michelle Buckton Published on Google 2 years ago

Fantastic experience: We have just come home from Trans America tour we had a great time well organised trip thanks Macleay Valley Travel, we are ready for our next trip

Macleay Valley Travel

Thanks Michelle. It’s lovely to have you both travel with us.

This review has been automatically translated. | View original text
Gloria Battishall Published on Google 2 years ago

Positive experience: The team put together wonderful tours. The Aussie based guides are wonderful. You also get the local overseas guide. 2 tours, 2 fantastic tours... more to come

Macleay Valley Travel

Thanks. We look forward to seeing you on more tours!

This review has been automatically translated. | View original text
Dianne Adnum Published on Google 2 years ago

Fantastic experience: Looks amazing place to book an organised tour. Many people use this company and it gives off good vibes.

Macleay Valley Travel

Thanks for your kind words

This review has been automatically translated. | View original text
Patrick Stewart Published on Google 2 years ago

Fantastic experience: Five tours, all were excellent.

Andrea Gemell Published on Google 2 years ago

Fantastic experience: My sister & I went to Greece & The Greek Island tour & we thoroughly enjoyed every minute of it. We were so glad we went.The guide from Cosmos Maraeka was excellent. That was three years ago in May. Looking forward to another trip around June, July would love to fly to Athens then cruise the Greek Islands. A big thank you to Macleay Valley Travel.

Macleay Valley Travel

Thanks Andrea. We appreciate your feedback.

Steve Cameron Published on Google 2 years ago

Negative experience: 1 star rating for being open. Attended on 01/02/2023 looking to book flights, two staff members sitting at a desk with a considerable amount of documents on the desk,. Did not ask any questions about travel destination told we could go to Port Macquarie as they were not doing anything other than a package deal. Really disappointed as we were looking for a local agent to look after our future travel questions who it won't be.

Macleay Valley Travel

Hi Steve, I understand your frustration, however airlines no longer pay agent commissions, and we are a business trying to start back up after a global travel ban and we have to concentrate on our core business which is overseas group tours. It is not cost feasible for us to employ someone to look after individual bookings which we make next to no money on. I wish you well with your travel arrangements.

leonie graham Published on Google 2 years ago

Fantastic experience: Very good service n very helpful they know there job

Macleay Valley Travel

Hi Leonie, Thanks for your kind words. It's a pleasure having you travel with us. Regards, MVT

Bianka Krausz Published on Google 3 years ago

Fantastic experience: In the past my parents and many of their friends were travelling with MVT to many various countries, and about 10 years ago my husband and I also started booking with this company. China twice and Thailand and, just prior Covid, to Spain, Portugal, and Morocco. The beauty of going on MVT tours is all-inclusive, and we never had any problems! On all of our tours, there was an Australian tour director who knew exactly what Australians like and dislike, which was a huge plus! MVT is a unique tour provider to any other tour companies, with so many extras included and is very transparent! * Just be aware that if you are booking a tour a year in advance, your deposit of $400.00 per person is NOT refundable! Think long and hard about the tour and the time of the year, like the weather and the itinerary destinations you are about to book! * Huge thankyou to Bruce, who was our tour director on the China and European tours!

Macleay Valley Travel

Hi Bianka, thanks for your kind words. We appreciate the positive review. It’s been our pleasure.

chris adamson Published on Google 3 years ago

Fantastic experience: Great people great service

Macleay Valley Travel

Thank you for the kind feedback. Regards, MVT

Christian Published on Google 3 years ago

Fantastic experience: A+ would highly recommend

Macleay Valley Travel

Thanks!

Sue Nunn Published on Google 3 years ago

Fantastic experience: Travelled to Vietnam with Macleay. What a fabulous time we had. Everything was so well organised.. From the great staff at the office to our local tour guide Ron and our Vietnamese guide Huon...all absolutely wonderful...

Macleay Valley Travel

Thanks Sue! Glad it all went well.

Kay Lucas Published on Google 3 years ago

Fantastic experience: Always 10 out of 10 to deal with MVT.

Macleay Valley Travel

Thanks Kay! We appreciate the positive recommendation. Kind regards, MVT

Cheryl Yates Published on Google 3 years ago

Fantastic experience: Always happy to use Macleay Valley Travel for overseas holidays.

Macleay Valley Travel

Thanks Chery! We appreciate the positive feedback and your strong support. Regards, MVT

Debi Williams Published on Google 3 years ago

Positive experience: Nice people

David Gardiner Published on Google 3 years ago

Positive experience: Great travel agency with very professional staff we traveled to Sri Lanka and India couldn't fault our travel arrangements we will travel again in 2023

Macleay Valley Travel

Thanks! Appreciate the feedback. MVT

Allyson Shepherd Published on Google 3 years ago

Positive experience: Great holiday!

Jason Taft Published on Google 3 years ago

Negative experience: Never Again

This review has been automatically translated. | View original text
Marjorie Osborne Published on Google 3 years ago

Fantastic experience: Two great trips with MVT and we are looking forward to the next. Well organized, with good choice of attractions and great value for money.

Macleay Valley Travel

Thanks Marjorie. Appreciate your ongoing support.

Heather Wilson Published on Google 4 years ago

Fantastic experience: Positive: Responsiveness

This review has been automatically translated. | View original text
Macleay Valley Travel

Hi Heather, thanks for the kind review. All the best with your trip.

Maria Pymont Published on Google 4 years ago

Fantastic experience: Great staff to deal with, nothing's a problem. Highly recommend them for their tours, booking a cruise or any trip.

Macleay Valley Travel

Thanks Maria! You made our day.

Lee Clark Published on Google 4 years ago

Fantastic experience: Very helpful.

Macleay Valley Travel

Thanks!

Carly Published on Google 4 years ago

Fantastic experience: Always had fabulous interactions with the agents here.

Colin Acton Published on Google 5 years ago

Fantastic experience: Have travelled with Macleay on many holidays.I have never had any problems,and can highly recommend their services

Macleay Valley Travel

Hi Colin, Thanks for your kind review.

Colleen Genet Published on Google 5 years ago

Fantastic experience: Recently have been on a tour with MacLeay Valley Travel actually October we toured Spain Portugal and Morocco just fabulous so well organized as was our tour guide Mick. Saw so much our itinerary we had plenty to see our days were busy was amazing. This was our second tour with MacLeay Valley.Definetly recommend MacLeay Valley good value for your money❤❤

Macleay Valley Travel

Thanks Colleen. We are glad you enjoyed the tour. Regards MVT

Colin Grimditch Published on Google 5 years ago

Fantastic experience: This company does a great job and could not speak enough for the trip we did to Vietnam. Thanks

Macleay Valley Travel

Dear Colin, Glad to hear you had a great time. Thanks. MVT.

Gera Fussell Published on Google 6 years ago

Fantastic experience: Have been on 3 of their trips. Didn't realise how good they are until recently when i went with another co. It was awful. I was never disappointed with the macleay valley trips. Terrific value for money.

Macleay Valley Travel

Dear Gera, thank you for lovely review.

S C Published on Google 6 years ago

Fantastic experience: Great team! So helpful and friendly

John Ravell Published on Google 6 years ago

Fantastic experience: Travelled many times with MVT all excellent

Macleay Valley Travel

Thanks John

Don Smith Published on Google 6 years ago

Fantastic experience: A very friendly crew work here guided by a very competant manager in Bryn Davies. Fully recomend you use them for your travel requirements.

Macleay Valley Travel

Thanks Don! Great seeing you today.

Sophie Cridland Published on Google 6 years ago

Fantastic experience: Great team! So helpful and friendly

Macleay Valley Travel

Thanks S C

This review has been automatically translated. | View original text
Dorothy Harris Published on Google 7 years ago

Fantastic experience: I have dealt with MVT since 2003. Their staff are very efficient, friendly and helpful. They specialise in putting together overseas escorted group tours. I.E. you have someone to oversea the trip, sort out any problems and help where they can. Plus theres always an experienced and knowledgeable guide to meet you at your destination and help you get the most out of your journey wherever you choose to go. They try also to get you the best deal they can. Check their website for testamonials and informative itineraries.

Angie Hoffmann Published on Google 8 years ago

Positive experience: We have travelled a few times with this travel agency. However the last one, only 5 months ago, we went to Mexico and Cuba with the same company. there were far too many people on the bus and seat allocations were quite difficult. During our short stay we were often hurried and there was hardly any time for convenience stops. The tour guides were not equipped with any microphones, so that most travellers at the end have missed out on important information. The Mexican tour guide, Enrique, did not wait to get his 'flock' together so that people often got lost. In addition there was never enough time at all to browse for souvenirs, hence, as we have missed out we had to buy ours at the airport. I have given specific feedback to the company and even compiled a colourful travel log for their convenience and information. So far I did not even receive a 'thank you' let alone an appreciative phone call. I personally believe that this company acted very unprofessional as they should be grateful that somebody took pen to paper and compiled a comprehensive feedback and travel log. Under these circumstances I would advise people to search elsewhere as this company does not appreciate any feedback let alone offer compensation for any inconvenience as we have experienced when travelling with other travel agencies.

Carolyn Ballard Published on Google 8 years ago

Positive experience: Faboulous overland tour to Vietnam loved our tour and guide Tingh would recomend thids tour and MVT

Leave your review about Macleay Valley Travel:

1 = Poor
5 = Excellent

Macleay Valley Travel appears in the following listings:

Other travel agencies you might be interested in

Add your travel agency to our directory for free

If you manage a travel agency and want to appear in our directory, add your company information and you can appear completely free of charge.

Add your company for free

The largest directory of travel agencies in Australia

Find the best travel agencies near you