Hawthorn Travel & Cruise
Hawthorn Travel & Cruise is one of Australia’s most respected travel agencies, founded in 1984 by Trevor and Sonia Jones. With over 30 years of experience, they specialize in providing top-notch travel services and customized solutions for their clients. The agency boasts a team of highly skilled travel planners dedicated to creating lifelong memories.
At Hawthorn Travel, we understand that a successful journey requires careful planning. This includes harnessing a vast network of international contacts that allows us to offer competitive rates and 24/7 emergency services. Our mission is to make your travel budget go further without relying on convoluted computer programs, instead using practical common sense.
The agency takes pride in its attention to detail, which enables them to coordinate exceptional travel experiences. From luxurious accommodations to personalized itineraries, our clients often express their gratitude for the stress-free travel planning and excellent service provided. Your holiday is our top priority.
Visit our website to discover a world of possibilities and let us assist you in planning your unforgettable next adventure. Contact us today!
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Photos of Hawthorn Travel & Cruise
Hawthorn Travel & Cruise: Reviews
Fantastic experience: Thanks to Hawthorn Travel for the amazing effort put into my trip to Africa. After many attempts, cancelled trips and refunds I finally made it and had an amazing trip. The Hawthorn travel team were able to provide great advice on how to prepare for travel during covid times and I had a very smooth trip. PS. Love the new offices!
Fantastic experience: We recently completed a trip organised through Hawthorn Travel & Cruise with Heather Testro as our Consultant. We travelled extensively through Scandinavia and Estonia and involved many side arms as in flights, train travel and ferries. In each city Heather Testro organised tour guides, private transport and advice on activities, all of which we enjoyed. The trip was amazing and all went off flawlessly due to the skill and advice given by Heather and Trevor, owner of HTC. We have had many trips organised through Heather, always with Hawthorn Travel & Cruise and we couldn’t ask for more professional and expert advice and guidance.
Fantastic experience: We have had several trips organised through Hawthorn Travel and have been really happy with the care and attention we have received from Alycia. The flight and hotel recommendations have been excellent. Thank you
Thank you David and Angela, it is a pleasure to assist you with booking your lovely trips.
Fantastic experience: We have used Hawthorn Travel over many years and have always been very satisfied with the advice and assistance provided. Casey looked after us many times and now Tracey Fidone. We had complications with flight bookings carried over from 2020 and Tracey persevered with airline and got the situation resolved very favorably for us. Thanks to the team there, we’ll be back for our next trip bookings! Highly recommended.
Fantastic experience: Hawthorn Travel & Cruise assisted a family member who needed to travel overseas during COVID-19. There were a lot of curveballs (including flight cancellations and unclear COVID-19 entry requirements) thrown our way, but the team and Hawthorn Travel supported us every step of the way. A huge thank you to the team for their incredible work! Highly recommend.
Fantastic experience: Christine Balch and the team at Hawthorn Travel organised our 5 week trip to France and Italy (via a 2 night stay in Singapore). It was a wonderful experience, and went perfectly. We had amazing hotels and attractions booked and the attention to detail was fantastic. Christine put together a great itinerary and everything we needed was collated and organised for us in a fabulous booklet! Thanks Christine and the Hawthorn travel team, and we look forward to booking our next trip with you. Katya and Steve.
Fantastic experience: We recently had Hawthorn Travel help us with organizing a trip to France. Fully paid and ready to go, we were thwarted by COVID-19. The team at Hawthorn Travel could not have been more helpful in organizing refunds and a submission to our insurer. We will use their help again when Travel is back on our agenda. Highly recommended.
Fantastic experience: We have used Heather Testro from Hawthorn Travel for many years. We are relatively experienced travelers but but need guidance and someone to get the best flights and ideas. Heather has always been our travel rock. When bad times hit, as in the pandemic, heather has been marvellous in cancelling and in getting refunds. I can totally recommend this company. Roger Mendelson. Toorak, Australia.
Fantastic experience: After having to cancel my trip to Europe due to covid 19, I was grateful that Hawthorn travel was able to get my money back via refunds for my flights and accommodation. Definitely will be using them in future for peace of mind. Great customer service and communication!
Fantastic experience: Fantastic service after being stuck in Colombia when the world decided to go a little mad(covid19) the whole team at hawthorn travel and cruise found me a flight home after my first one got cancelled. Would highly recommend to anyone looking at booking a trip. They have my business for life! thank you Trevor, Sonia and the rest of the team!
Fantastic experience: My wife and I have had 4 trips organised by Heather Testro of Hawthorn Travel and they have all been very successful. Heather's recommendations for places to stay and visit have always been excellent as have the airline bookings. All our trips have gone without any faults. All the staff at Hawthorn Travel treat us with respect and for us Heather has been remarkably professional in her dealings with us always having our best interests at heart. We could not recommend Hawthorn Travel more highly.
Fantastic experience: We have used Hawthorn Travel over a number of years for family holidays, I have used them extensively to help with planning and booking work trips. Heather (and all of her colleagues) have been fantastic, they are knowledgeable, helpful, responsive and a pleasure to deal with. I couldn't recommend Hawthorn Travel more strongly.
Fantastic experience: I have just recently completed a Bunnik Tour from Moscow to Prague. It was an excellent tour with amazingly perfect weather every day, blue skies, sunshine and no rain. I really enjoyed Moscow, the Kremlin and Red Square and St Petersburg with the magnificent Peterhof and Catherine the Great's palace. Then on to the Baltic States and their capitals Riga, Tallinn and Vilnius, all with beautiful old cities and magnificent Cathedrals. Rundale Palace out of Riga was stunning. Warsaw and Krakow have an amazing history of hardship with the occupation and excellent museums showing how difficult times were. Final country was Czech Republic and the beautiful old city of Cesky Krumlov and the very popular city of Prague. The Charles Bridge with its magnificent dark statues is always full of tourists but a fascinating city to visit. Bunnik are great because they provide you with a 45 seater bus even if there are only 14 people on the tour as we were. I travelled on to Budapest by train after the tour ended. Definitely a must see absolutely beautiful city with the Danube River, the Palace, the magnificent Parliament House and the Chain Bridge which I walked on numerous times. Athena was great especially getting my Russian visa, as mine was a last minute booking. I can highly recommend this tour. Ann
Fantastic experience: My family recently returned from the trip of a lifetime in Canada and Alaska. With 3 generations to cater for and two teenagers, there were plenty of challenges to make this holiday fun for everyone. Heather Teatro at Hawthorn Travel was amazing. She had loads of local knowledge and suggestions and was always happy to go back over the plans to improve our itinerary. She literally thought of everything and had anticipated and avoided any possible issues. Everything she planned for us ran like clockwork and our time abroad was as stress free as possible. When Heather was away on annual leave, Casey Murphy ably took over our case, showing just as much interest and care as Heather. I would thoroughly recommend Heather and the team at Hawthorn Travel to go above and beyond in looking after all your travel requirements. Thanks Heather, Anna & Family.
Fantastic experience: Absolutely amazing. Made the entire experience easy and accomodating. I needed some tricky flights to multiple countries. Casey supported several options for flights and was very patient when I had to rearrange a few dates. Also provided additional recommendations and answered all my questions. Very very quick and reliable, would recommend to anyone looking to arrange their travels with ease.
Fantastic experience: Staff is very friendly, knowledge out of the ordinary!
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