Peterson Travel

Name: Peterson Travel
Address: Civic Ave 2-12, Pendle Hill, 2145, AU
Telephone: (02) 9011 6902
Rating: 9.6

Information about Peterson Travel

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Civic Ave 2-12
2145, Pendle Hill

[email protected]

(02) 9011 6902

Opening hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 12:30 PM
Sunday: Closed

Peterson Travel specialises in International Flights, Holiday Packages, Consular Services and Travel Insurance. Whether you are traveling alone, as a couple, in a small party or as part of a large group, one of our travel specialists will assist you in creating an itinerary for your unique travel preferences and budget .

Our comment from TraTraTravel about Peterson Travel:

Peterson Travel is a leading travel agency in Australia, well-known for its exceptional customer service and professionalism. Clients have consistently praised the agency for its thoroughness and commitment to meeting their travel needs. Some of the highlights include:

Exceptional Customer Service: Customers have reported excellent assistance from staff members like Jiju and Neeraja, who are responsive and attentive to details, ensuring a seamless booking experience.
Proactive Communication: The team at Peterson Travel frequently follows up with updates regarding flight changes and travel arrangements, providing reassurance and support to travelers.
Great Deals: Many clients have benefited from the competitive prices and special offers available, making their travel experience both affordable and enjoyable.
Personalized Assistance: Clients appreciate the help provided during emergencies, such as last-minute changes, showcasing the team's commitment to customer satisfaction.

While there were a few isolated mentions of communication difficulties, the overwhelming majority of feedback highlights the reliability, professionalism, and dedication to customer care that Peterson Travel offers. Whether you're planning a trip or need assistance with travel arrangements, Peterson Travel is highly recommended for a first-class experience.

Peterson Travel: Reviews

4.8/5 (31 Reviews)

Napoleon Tavares Published on Google

1 year ago

Fantastic experience: My wife and I have used the services of Peterson Travel since 2022. We have been satisfied with their service to the extent that we have recommended them to friends. Their prices are competitive and the booking process seamless. Every step of our journeys was always managed well. Besides, they are always available and respond to every request. Hence this positive experience is worth sharing.

Peterson Travel

Thank you very much Napoleon for your support Thanks

This review has been automatically translated. | View original text

Allen Edwards Published on Google

2 years ago

Fantastic experience: Have got my airlines tickets booked from these very professional people. They listened to my request very patiently and catered all my needs along with the changes I asked for. Jiju and Ajith are up to the mark in terms of communication and meeting expectation. They also got me some add ons and offer which was like a bonus. I would recommend to try their service for any travel tips and bookings.

Indrajith Herath Published on Google

2 years ago

Negative experience: Never answered the calls

Sera Lee M Published on Google

2 years ago

Fantastic experience: Really thorough Excellent customer service by Neeraja. They regularly follow up with updates about change in flight details via emails. Spoilt with attention. Good Job guys. Keep it UP!

Peterson Travel

Hi sera Thank you for your support . Looking forward to helping you for your future travel needs Thanks

Miriam Joseph Motha Published on Google

2 years ago

Kasturi Gounder Published on Google

2 years ago

Fantastic experience: Would recommend Peterson Travel Jiju and the team organised my trip to India Exceptional customer service constantly updating with the flight details..driver details everything was so well planned and organised had no issues at all. Thanks to jiju we had an awesome time in India Appreciate all your help Jiju

Sera M Published on Google

2 years ago

Fantastic experience: Really thorough ???? Excellent customer service by Neeraja. They regularly follow up with updates about change in flight details via emails. Spoilt with attention. Good Job guys. Keep it UP!

Divya M Published on Google

3 years ago

Fantastic experience: Had booked tickets for in-law who was hospitalized and husband. They gave great deals. The staff was very helpful in co ordination esp when there were last minute change because of an emergency. They helped us until they boarded the flight.

Peterson Travel

Hi Divya, Thank you for your kind words.

Divya Mukundaraj Published on Google

3 years ago

Muralikannan Shamugam Published on Google

3 years ago

Fantastic experience: Very good experience

Sajid Published on Google

3 years ago

Fantastic experience: I would highly recommend Peterson travels, for the very prompt response and communication. Best customer service. Thank you

Thambi Narayanan Published on Google

3 years ago

Fantastic experience: Best in Australia.. dealing with them 5 years ..Never had a problem.. Lot of trust ..very loyal... Recommend to everyone....

Peterson Travel

Hi Thambi Thank you very much for your kind words. Really looking forward to serve you for your next trip

Bipin Paul Published on Google

3 years ago

Fantastic experience: Genuine, professional, transparent, and ready to answer all queries related to travel and tickets…Helped me to get tickets to India when I needed the most. Thank you Peterson.

Peterson Travel

Hi Bipin. Thank you very much for all your support and help. Looking forward to help you for your next trip.

Rajni P Published on Google

3 years ago

Fantastic experience: Very helpful and best ticketing service always. Thanks Jiju.

Peterson Travel

Thank you Rajni for your support

Sojan Chennathu Published on Google

3 years ago

Fantastic experience: Always 5+. Easy to speak to and answered all our queries promptly. Definitely book again with your company and happy to recommend to our friends.

Peterson Travel

Thank you very much for your valuable support and comments . We are really looking forward to serve you for your next travel

Murali Krishnan Published on Google

3 years ago

Fantastic experience: Jijo is methodical and answers the umpteenth number of queries one has. He and his team are very supportive and provide clear guidance.

Arun Varghese Published on Google

3 years ago

Fantastic experience: Jiju and his team at Peterson Travels always provides exceptional level of service and always very easy to deal with. I have been their customer for over 4 years now and always got the same care and commitment from them. I had a recent ticket/booking complication due to COVID and airline restriction - Jiju was able to guide me through it all and got me the best possible outcome. Always putting the best interest of the customer in everything he does. Thank you Jiju for your professionalism and care.. Life saver!!

Peterson Travel

Hi Arun. Thank you very much for your help and support .

dheerej mohan Published on Google

4 years ago

Fantastic experience: Jiju Peter is a very helpful travel agent, he gives you the right prices, the right information and is very responsive, prompt and an excellent communicator no matter what time of the day or night you need his assistance. Jiju helped me get through the tough travel exemption process and book a flight to India in the midst of a covid travel ban, couldnt have asked for anything more , simply could not have done it without him. All the best

Peterson Travel

Thank you Dheerej for support and help.

Genuine Basil Published on Google

4 years ago

Fantastic experience: Great service & fares!

Joy I Published on Google

5 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Swaroop Babu Published on Google

5 years ago

Fantastic experience: I used Peterson Travels service for my parents to fly back to India in a chartered flight. Jiju was very professional, right from the start till the end. He ensured that each and every step was well communicated and the whole process was seamless. I will surely use their services again. Thanks from me and my parents for arranging a trouble-free flight experience during the COVID time.

Venkatesh K Published on Google

5 years ago

Fantastic experience: Very genuine travel agent. Was very communicative and transparent. Offered full refund of a ticket on a chartered flight for my 'No Show', which is never heard of. Hats off Mr.Jiju, you rock with your customer service.

Peterson Travel

Thank you very much venkatesh.

AEROFAMILY Published on Google

5 years ago

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Preethi S Arvind Published on Google

5 years ago

Fantastic experience: My mum took the repatriation flight from Sydney to Kochi organised and coordinated by Peterson Travels and the CMA. The flight carried 207 passengers and the whole trip was extremely well organised. We highly appreciate the time and effort put together to get everyone home, especially at this crucial times. Absolutely recommend Jiju and his team. Very professional, efficient, trustworthy and friendly at the same time.

Peterson Travel

Thank you preethi

Basalat Hafeez Published on Google

6 years ago

Positive experience: Although rates are slightly on the higher side. Store has huge variety of indian grocerry items.

Mathusoothanan Sambasivam Published on Google

6 years ago

Fantastic experience: Great service.

Peterson Travel

Thank you very much

Bijoy John Published on Google

6 years ago

Positive experience: Between Pendle Hill station and the Civic Park.

MyPrivateTransfers Australia Published on Google

7 years ago

Fantastic experience: Excellent Service. Reliable provider

Anand Samuel Published on Google

7 years ago

Fantastic experience: Excellent service. Highly recommend this place to all.

Peterson Travel

Thank you Anand. Your satisfaction and comfort is ,and will continue to be, our utmost priority.

Elesh Mehta Published on Google

8 years ago

Fantastic experience: Excellent Customer Service and always there to help. have been booking tickets through them for past 3 years and always found excellent service and competitive prices from them. Jiju and Sumithra are always there to help and respond very swiftly to any of the queries or changes even after the bookings have been made.